Last updated: [Date]

1. Introduction

Welcome to AJUVA (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://ajuva.shop/ (the “Site”) and any services sold via the Site (together the “Services” or “Products”). By accessing the Site or placing an Order (defined below), you agree to be bound by these Terms. If you don’t agree, please do not use the Site.

2. Definitions

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  “Customer”, “you”, “your” means any individual or entity using the Site or placing an Order.
  
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  “Order” means your purchase of one or more Products from us via the Site.
  
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  “Product(s)” means the goods we sell via the Site.
  
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  “Price” means the cost of the Product(s) as listed on the Site at the time of your Order (including taxes, if any, and shipping/handling charges).
  
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  “Intellectual Property Rights” includes all copyright, trademarks, trade-marks, trade names, design rights, patents, database rights, moral rights, and any other similar rights.
  

3. Eligibility & Account

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  You must be at least 18 years old (or otherwise have legal capacity) to place an Order.
  
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  When you register an account (if required) or place an Order, you agree to provide accurate, current and complete information.
  
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  You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
  

4. Products, Orders & Acceptance

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  All Orders placed by you are subject to acceptance by us. We may refuse or cancel an Order for any reason (for example, if a Product is out of stock, pricing error, or shipping is unavailable to your area).
  
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  When you place an Order, you will receive a confirmation email acknowledging receipt of your Order. This is not confirmation that your Order has been accepted. Your Order is accepted when we dispatch the Product (or provide you with a dispatch notification).
  
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  We reserve the right to require additional verifications or information before accepting an Order.
  

5. Prices & Payment

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  Prices displayed on the Site are in Indian Rupees (₹) and include applicable taxes unless otherwise stated.
  
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  We reserve the right to change prices at any time without notice. However, any change will not affect Orders already accepted.
  
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  Payment must be made at the time of placing the Order (online payment, UPI, credit/debit card, etc.) or as otherwise agreed.
  
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  You agree to pay all amounts (including shipping if applicable) when due and according to the payment terms.
  

6. Shipping, Delivery & Risk

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  We will use reasonable efforts to deliver Products within the estimated timeframe shown on the Site or notified to you. However, delivery dates are estimates only and we are not liable for any delay.
  
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  Risk in the Product passes to you when the Product is delivered to the ship-to address you provided. Title to the Product also passes to you at that time, subject to any security interest we retain under applicable law.
  
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  Shipping charges (if any) will be specified at checkout.
  

7. Returns, Refunds & Cancellations

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  Please refer to our separate Return Policy which forms part of these Terms.
  
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  Cancellation of Orders: you may cancel your Order (if not yet dispatched) by contacting us at [email protected] or via our customer service. If cancellation is accepted, we will refund any amount you have paid, subject to deduction of any handling - as permitted by law.
  
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  Refunds: Where refunds are due, we will process them within a reasonable time via the original payment method or as otherwise agreed.
  
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  We reserve the right to refuse returns or refunds in case of misuse or if Products are damaged beyond normal inspection or use.
  

8. Your Obligations & Prohibited Uses

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  You agree to use the Site only for lawful purposes and in accordance with these Terms.
  
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  You shall not:
  
  
  Use the Site in any way that breaches any applicable local or international law or regulation.
  
  
  Interfere with or damage the Site or its security features.
  
  
  Use the Site to transmit any viruses, malware or other harmful code.
  
  
  Use any automated means (bots, scripts) to access or use the Site unless expressly permitted.
  
  
  Attempt to gain unauthorized access to any part of the Site, our systems or networks.
  
  
  

9. Intellectual Property

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  All content on the Site (such as text, images, logos, product names, graphics, software) is owned by us or our licensors and is protected by applicable laws.
  
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  You may not reproduce, copy, modify, distribute, publish, display, or sell any such content without our prior written consent.
  
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  If you submit any content to us (e.g., reviews, photos) you grant us a perpetual, irrevocable, royalty-free licence to use such content for promotional or other purposes.
  

10. Warranty & Disclaimers

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  The Products are supplied “as is” and to the extent permitted by law we exclude all representations, warranties and conditions of any kind, whether express or implied (including fitness for purpose, merchantability, non-infringement).
  
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  Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or any other liability which cannot by law be excluded.
  
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  We do not guarantee that the Site will be uninterrupted, secure or error-free. We are not responsible for any loss or damage arising from your access to the Site.
  

11. Limitation of Liability

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  To the maximum extent permitted by applicable law, our total liability for all claims arising out of or relating to these Terms or your use of the Site shall be limited to the amount paid by you for the relevant Product(s) in the 12 months preceding the claim.
  
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  We shall not be liable for any indirect, incidental, special, consequential or exemplary damages (including loss of profits, business interruption) even if we were advised of the possibility of such loss.
  

12. Termination

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  We may suspend or terminate access to the Site or your account, at any time and without notice, for any reason, including breach of these Terms.
  
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  On termination, all rights granted to you will immediately cease. You must stop using the Site, and we may erase your account or refuse future access.
  

13. Changes to Terms

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  We may update these Terms at any time by posting the revised version on the Site with a new “Last updated” date. Your continued use of the Site after the changes constitutes your acceptance of the revised Terms.
  
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  It is your responsibility to review these Terms periodically.
  

14. Governing Law & Dispute Resolution

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  These Terms shall be governed by and construed in accordance with the laws of India.
  
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  Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [City, State — e.g., Delhi, or the state where your business is registered].
  
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  Where applicable, you may have statutory rights which cannot be excluded or limited by contract.
  

15. Severability

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  If any provision of these Terms is held to be invalid, illegal or unenforceable, such provision shall be struck out or limited to the extent necessary and the remaining provisions shall continue in full force and effect.
  

16. Entire Agreement

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  These Terms, together with our Return Policy, Privacy Policy and any other policy linked on the Site, constitute the entire agreement between you and us with respect to your use of the Site and your Order, and supersede any prior agreements, communications or arrangements.
  

17. Contact Information

If you have any questions about these Terms, please contact us at:
AJUVA
Email: contact@ajuva.shop (or whatever appropriate)
Address: C/O JAGDISH , Road Danji Ki Hodi Road Near Madhuban Public School Upper Primary School Barmer , Rajasthan 344001
Phone: +91-6375126165