Privacy Policy

Last Updated: [Date]

At AJUVA (“we”, “our”, “us”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from https://ajuva.shop/ (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

🔹 1. Information We Collect

We collect different types of information to provide and improve our services:

a) Personal Data

When you place an order or register on our Site, we may collect:


  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment details (processed securely via payment gateways)

b) Automatically Collected Data

When you browse the Site, certain data is collected automatically such as:


  • IP address

  • Device details (browser type, version)

  • Cookies & usage data

  • Pages viewed and browsing behaviour

c) Communication Data

If you contact us, we may store information such as:


  • Chat messages

  • Email correspondence

  • Feedback or reviews

🔹 2. How We Use Your Information

We use the information collected to:


  • Process and deliver your orders

  • Communicate with you regarding orders & support

  • Improve shopping experience and website performance

  • Detect and prevent fraud or abuse

  • Send promotional messages or offers (you may unsubscribe anytime)

  • Comply with legal obligations

🔹 3. Sharing Your Information

We do not sell or rent your personal information.

However, your data may be shared with:


  • Trusted service providers — logistics partners, payment gateways, analytics tools

  • Legal authorities — if required under law or to protect our rights

All such third parties are required to handle your data securely and only for the purpose they were engaged for.

🔹 4. Cookies & Tracking Technologies

We use cookies to:


  • Enhance user experience

  • Track cart session & login

  • Analyse traffic and performance

You may disable cookies in your browser settings, but some features of the Site may not work properly.

🔹 5. Data Security

We use industry-standard security measures to protect your personal data.
However, no method of data transmission or storage is 100% secure.
We cannot guarantee absolute security but will always strive to protect your information.

🔹 6. Your Rights

You have the right to:


  • Request access or correction of your personal data

  • Request deletion of your personal information (subject to legal retention requirements)

  • Opt out of marketing/promotional communication anytime

To request any of these actions — please contact us using the details below.

🔹 7. Data Retention

We retain your information for:


  • As long as necessary to fulfill your orders and provide services

  • As long as required by applicable laws (tax, accounting & compliance)

🔹 8. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.
Please review their policies before providing any personal information.

🔹 9. Children’s Privacy

We do not knowingly collect information from children under 18 years of age.
If a parent/guardian believes a minor has provided data, they should immediately contact us for deletion.

🔹 10. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with the updated “Last Updated” date.
Your continued use of the Site confirms your acceptance of the updated terms.

🔹 11. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

AJUVA – Support Team
Email: support@ajuva.shop
Website: https://ajuva.shop/
WhatsApp: [Add Number]
Address: [Add your registered address]